Collaboration For Dummies, Avaya Custom Edition, consists of seven short chapters. Each chapter is individually wrapped (but not packaged for individual sale) and written to stand on its own, so feel free to start reading anywhere and skip around to suit your interests!
✓Chapter 1: Understanding Today’s Business Environment. New trends are driving a transformation in the way we work and communicate. In this chapter, we explore some of these trends and their impact on your three key stakeholders — employees and customers, your business, and your IT department.
✓Chapter 2: Introducing a Better Way to Collaborate and Communicate. What if you could drive enterprise effectiveness, accelerate business processes, and increase business agility with a collaboration solution, all while lowering costs? We show you how in this chapter!
✓Chapter 3: The Right Experience for Every Person. One size does not fit all (or to be more politically correct, one size doesn’t even fit most)! In this chapter, you learn how to match the right solution to the right people.
✓Chapter 4: Creating a Collaboration Plan for Your Business. In this chapter, you learn how to build a phased collaboration strategy that will simplify and consolidate your infrastructure and transform your business.
✓Chapter 5: Building a New, Session-based Architecture. The paradigm has shifted, and we are no longer talking about systems — it’s time to build a session-based architecture! We show you how in this chapter.
✓Chapter 6: Implementing a Collaboration Solution and Avoiding the “Bridge to Nowhere.” Learn to successfully deploy and maintain your collaboration solution in this chapter.
✓Chapter 7: Ten (Okay, Nine) Great Things You Can Do with Collaboration Now. Mobility. Video for everyone. Contact centers. Social networking. Don’t just imagine the future for your business — in this chapter, we tell you what’s possible now!
About the Author:
Lawrence C. Miller has nearly a decade of experience in systems administration and information security. As a consultant, he has served multi-national clients and the U.S. Navy. Peter H. Gregory is a consultant who develops security policy, architecture, and emergency response teams for high-profile industries.
About the Publisher:
John Wiley & Sons (Wiley) is a global publishing company that specializes in academic publishing and markets its products to professionals and consumers, students and instructors in higher education, and researchers and practitioners in scientific, technical, medical, and scholarly fields. The company produces books, journals, and services, training materials, and educational materials for undergraduate, graduate, and continuing education students.
Founded in 1807, Wiley is also known for publishing For Dummies. As of 2012 the company had 5,100 employees and a revenue of $1.8 billion.
For Dummies is an extensive series of instructional/reference books which are intended to present non-intimidating guides for readers new to the various topics covered. The series has been a worldwide success with editions in numerous languages.
The books are an example of a media franchise, consistently sporting a distinctive cover-- usually yellow and black with a triangular-headed cartoon figure known as the "Dummies Man", and an informal, blackboard-style logo. Prose is simple and direct; bold icons, such as a piece of string tied around an index finger, are placed in the margin to indicate particularly important passages.
Almost all Dummies books are organised around sections called "parts", which are groups of related
chapters. Parts are almost always preceded by a Rich Tennant comic that refers to some part of the subject under discussion. Sometimes the same Tennant drawing reappears in another Dummies book with new caption.
Another constant in the Dummies series is "The Part of Tens", a section at the end of the books where lists of 10 items are included. They are usually resources for further study and sometimes also include amusing bits of information that do not fit readily elsewhere.
Publisher: John Wiley & Sons (Wiley)
Author: Lawrence C. Miller
Language: English
Format: PDF
Pages: 60
ISBN: 978-1-118-11375-2
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